763.255.2125

Last modified October 5, 2016

PLEASE READ THIS CALLI INSTITUTE PRIVACY POLICY (“PRIVACY POLICY”) CAREFULLY. THIS PRIVACY POLICY PERTAINS TO YOUR ACCESSING AND USING THE CALLIINSTITUTE.COM WEBSITE (THE “WEBSITE”).

The Website is operated by The Calli Institute, 11334 86th Ave., North Maple Grove, MN 55369 (“We” or “Calli”). This Privacy Policy describes the information collected through Your use of the Website, how We use it, how We share it, how We protect it, and the choices You can make about Your information.

ATTENTION: PLEASE READ OUR PRIVACY POLICY CAREFULLY BEFORE USING THE WEBSITE. USING THE WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS PRIVACY POLICY IN FULL. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE THE WEBSITE. You acknowledge (a) that You have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.

Unless explicitly stated otherwise, any new features that augment or enhance the current Website shall be subject to this Privacy Policy.

Please review the Privacy Policy each time You use the Website. BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY. If We materially change this Privacy Policy, We will let You know by showing it to You again when You access the Website.

I. Information We Collect

We collect information from You when You use the Website, contact or interact with us, send emails to apply for a job or contact a Calli team member, subscribe to our blog, utilize our online bill pay system and voluntarily provide us with Your comments and other content in connection with using the Website.

When You contact us, we may collect Your email address and any other information that You provide to us voluntarily.

When You sign up for our blog, we may collect Your email address.

When You use the online bill pay, we may collect Your name, address, telephone number, email address, information about your symptoms and treatment, insurance provider, billing and payment information.

When You access and use the Website, we may automatically collect information regarding You and Your device, including Your device’s Internet Protocol address, the domain name of Your Internet service provider, your location, the Website features You use and the time of Your use, Your mobile device information (e.g. device model and operating system version), and aggregated information that cannot be used to specifically identify You. Additional information collected is described in the Analytics and Cookies sections below.

We may collect information about You from third party sources. The Website provides connections with Feedburner, Facebook, Twitter, and Google +. If You connect with these websites through the Website, We may receive personal information about You.

We may combine all of the information we collect from or about you and use it in the manner described in this Privacy Policy.

II. How We Use Your Information

We use the information that We collect for several purposes, including the purposes for which You provided it and to:

  • Provide information and services to You;
  • Process financial transactions and insurance claims;
  • Connect with Your social media accounts and post content You choose to share;
  • Process and respond to Your inquiries and comments;
  • Send You information about Your relationship or transactions with us;
  • Administer, operate, and improve the Website or develop new products and services;
  • Personalize and enhance Your experience using the Website;
  • Send periodic emails. If you choose, the email address You provide may be used to send You blog entries. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
  • Generate and review reports and data about our user base and Website usage patterns;
  • Analyze the accuracy, effectiveness, usability or popularity of the Website;
  • Compile aggregate data for internal and external business purposes;
  • Prevent fraud and abuse of the Website and to otherwise protect users and visitors and our business;
  • Assist law enforcement and respond to subpoenas; and
  • Perform other business activities as needed, or as described elsewhere in this Privacy Policy.
  • As explained elsewhere in this Privacy Policy, personal information We collect may be processed by our partners in providing services related to the Website (such as administration services, payment processing, blogging, technical services relating to maintenance, servicing, and upgrading of software, hosting services, customer service, data migration services and analytical services, among others).

III. How Your Information is Disclosed

Information may be disclosed to third parties in accordance with our Privacy Policy. Please note that a user may choose not to share certain information as described in Your Choices Regarding Your Information below.

A. Third Party Service Providers and Business Partners. We may use third party service providers and business partners to perform functions in connection with the Website, such as site analytics and functions related to analyzing and improving the Website usefulness, reliability, user experience, and operation, storing data, providing users with products and services, blogging, and as otherwise described in this Privacy Policy. We also may share Your personal information for their direct marketing and promotional purposes and so they can provide services to you.

B. Business Changes. If We become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of our business otherwise changes, We may transfer Your information to a third party or parties in connection therewith.

C. Affiliates. We may also share Your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

D. Investigations and Law. We may disclose information about You to third parties if We believe that such disclosure is necessary to:

  • Comply with the law or guidance and cooperate with government or law enforcement officials or private parties;
  • Investigate, prevent or take action regarding suspected illegal activities, suspected fraud, the rights, reputation, safety, and property of us, users or others, or violations of our policies or other agreements with us;
  • Respond to claims and legal process (for example, subpoenas); and/or
  • Protect against legal liability.

E. Aggregated Information. We may share aggregated information relating to users of the Website with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

F. Analytics. We use third-party analytics tools to better understand who is using the Website and how people are using it. These tools may use cookies and other technologies to collect information about Your use of the Website and Your preferences and activities. These tools collect information sent by Your device or the Website and other information that assists us in improving the Website. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand Your online activity.

We use Google Analytics to better understand who is using the Website and how people are using it. Google Analytics uses cookies to collect and store information such as Website pages visited, places where users click, time spent on each Website page, Internet Protocol address, type of operating system used, location-based data, device ID, search history, gender, age, and phone number. We use this information to improve the Website and as otherwise described in this Privacy Policy. Please see http://www.google.com/policies/privacy/partners/ for information about how Google Analytics uses this information, and visit https://tools.google.com/dlpage/gaoptout for information about the Google Analytics Opt-out Browser Add-on.

G. Cookies and Other Tracking Technologies. We, along with third parties, use cookies, local storage objects, Web beacons and other technologies. These technologies are used for tracking, analytics and personalization and optimization of the Website.

Cookies are small files that are transferred to and stored on Your computer through Your Web browser (if You allow it) that enable the website’s or service provider’s system to recognize Your browser and capture and remember certain information. You can instruct Your browser to stop accepting cookies. But if You do not accept cookies, You may not be able to use all portions of all functionality of the Website.

  • Persistent cookies remain on the visitor’s computer after the browser has been closed.
  • Session cookies exist only during a visitor’s online session and disappear from the visitor’s computer when they close the browser software.

Flash cookies (also known as local shared objects) are data files that can be created on your computer by the websites you visit and are a way for websites to store information for later use. Flash cookies are stored in different parts of your computer from ordinary browser cookies. You can disable the storage of flash cookies. For additional information about managing and disabling flash cookies, please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Web beacons are small strings of code that provide a method for delivering a graphic image on a Web page or in an email message for the purpose of transferring data. You can disable the ability of Web beacons to capture information by blocking cookies.

We use cookies and other tracking technologies on the website to help us understand and save Your preferences and interests so We can personalize Your future visits and compile aggregate data about website traffic and website interaction so that We can offer better website experiences and tools in the future.
Some of our business partners, such as our analytics providers and social media connections, also use cookies and other tracking technologies on our website, some of which may track users across websites and over time.

IV. Security

We implement a variety of security measures to protect Your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of Your information also depends on You. Where We have given You (or You have chosen) a password for access to certain parts of the Website, You are responsible for keeping Your password confidential. We ask You not to share Your password with anyone.

While We take reasonable measures to protect the information You submit via the Website against loss, theft and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email, or mobile transmission is ever fully secure or error free. Email or other messages sent through the Website may not be secure. You should use caution whenever submitting information through the Website and take special care in deciding with which information You provide us.

WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR ANY CAUSE BEYOND OUR CONTROL.

Any information collected through the Website is stored and processed in the United States. If you use our Website outside of the United States, you consent to have your data transferred to the United States.

V. Data Retention Policy, Managing Your Information

We will retain Your information for as long as You use the Website and for a reasonable time thereafter. We may maintain anonymized or aggregated data, including usage data, for analytics purposes. We may retain and use Your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with customers, and/or the period required by laws in applicable jurisdictions. Please note that some or all of the information We have collected may be required for the Website to function properly.

VI. Links to Other Websites or Applications

This Privacy Policy applies only to the Website. The Website may contain links to other websites or apps or may forward users to other websites or apps that We may not own or operate and to which this Privacy Policy does not apply. The links from the Website do not imply that We endorse or have reviewed these websites or apps. The policies and procedures We describe here do not apply to these websites or apps. We neither can control nor are responsible for the privacy practices or content of these websites or apps. We suggest contacting these websites or app providers directly for information on their privacy policies. Nonetheless, we seek to protect the integrity of our Website, and welcome any feedback about these linked websites and mobile applications.

VII. Your Choices Regarding Your Information

You have choices regarding the use of information by the Website.

  • Changing Your Information – To change Your information, please contact us at 763-255-2125.
  • Closing Your Account –If the email account associated with Your email address is not active, We may remove it from our system without notice.
  • Social Media – You should make sure You are comfortable with the information that a third party social media service may make available to Us by carefully reviewing the service’s privacy policy and terms and conditions and by modifying Your privacy settings directly on that service.
  • Opt-Outs Available from Our Partners. Some of our partners allow users to opt-out of their collection of information. See “Analytics” section above for details.

VIII. Information Collected From Other Websites and Mobile Applications and Do Not Track Policy

Your browser or device may offer You a “Do Not Track” option, which allows You to signal to operators of websites, web applications, mobile applications and services (including behavioral advertising services) that You do not wish such operators to track certain of Your online activities over time and/or across different websites or applications. Our Website does not support Do Not Track requests at this time, which means that We or our analytics providers or other third parties with which We are working may collect information about Your online activity both during and after Your use of the Website.

IX. Children

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from an individual under age 13. If You are under the age of 13, please do not submit any personal information through the Website. If You have reason to believe that We may have accidentally received personal information from an individual under age 13, please contact us immediately at info@calliinstitute.com

X. Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this Privacy Policy periodically, and especially before You provide any information. This Privacy Policy was made effective on the date indicated above.

XI. How to Contact Us

Please feel free to contact us by email at info@calliinstitute.com or by writing us at The Calli Institute, 11334 86th Ave., North Maple Grove, MN 55369, if You have any questions about this Privacy Policy.

XII. Your California Privacy Rights

California Civil Code §1798.83 permits users of our Website who are California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties’ direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. To make such a request, please email us at info@calliinstitute.com or write us at The Calli Institute, 11334 86th Ave., North Maple Grove, MN 55369.

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