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Questions About Group Therapy

Who else will know I’m in therapy?

All mental health services are private and confidential. We cannot disclose any information about you or even acknowledge that you are a client without your written consent. There are only a few exceptions that apply in emergency situations and if there is concern about your safety or the safety of others.

Do you accept insurance?

Yes! We have contracts with most major health plans in Minnesota as well as Medicare. If you have questions about coverage, contact your insurance provider’s customer service. If you do not have insurance or do not wish to use your insurance, please contact us to receive information about our fee schedule. You are responsible for all charges that are not covered by insurance.

What if I need to cancel my appointment?

If you need to cancel your appointment, please call 24 hours in advance. It is the policy of each provider to charge for appointments that are cancelled with less than 24 hours notice except when it is not permitted by state or federal regulation. All charges must be paid in full prior to your next appointment.

What if I miss my appointment?

It is the policy to charge for appointments that are missed except when it is not permitted by state or federal regulation. Clients who miss more than 3 consecutive appointments or show a pattern of missing regular appointments may be discharged from service at the clinician’s discretion.

Can I bring my child(ren) with me to my appointments?

The Calli Institute is not able to provide childcare while you are receiving mental health services. Therefore, we ask that you do not bring children who require supervision with you to your appointment.

We recognize that each client is unique. We honor this by taking the time to get to know you as a whole person.

Our team’s goal is to help you feel safe and comfortable, while partnering with you to develop a plan to achieve your goals. We know that change is hard, but even a small change in any aspect of your life can have a significant impact. Our providers will partner with you and help to guide you through your mental health journey.

Gain a Clear Picture of What to Expect

See What Clients Are Saying

"Wonderful establishment! Really respectable team and warm space...."

"Wonderful establishment! Really respectable team and warm space...."

"Calli institute is amazing, not only are you greeted when you arrive at the clinic, but you also feel comfortable waiting to be seen. The staff at the front desk are awesome!!!! Leigh is amazing also, she has helped me get through some tough times in my life, and still is continuing to help! They have compassion, empathy and don't judge you! I would recommend CALLI TO ANYONE WH…..."

"Calli institute is amazing, not only are you greeted when you arrive at the clinic, but you also feel comfortable waiting to be seen. The staff at the front desk are awesome!!!! Leigh is amazing also, she has h…..."

"Professional supportive and friendly...."

"Professional supportive and friendly...."

"The clinic is beautiful and has a relaxing atmosphere. The reception staff have always been helpful and our therapist has been incredibly helpful...."

"The clinic is beautiful and has a relaxing atmosphere. The reception staff have always been helpful and our therapist has been incredibly helpful...."

"Very calm atmosphere, great providers...."

"Very calm atmosphere, great providers...."

"Very welcoming staff. Very helpful. Been a client for a couple years...."

"Very welcoming staff. Very helpful. Been a client for a couple years...."

"I have been seeing Cathy for over a year and her and her team have been great to work with and always friendly, understanding and there to help. It is hard to find someone that has after regular work hours and specializes in certain areas. Its great that my insurance and my employer covered my visits. There are so many negative reviews and my experience has been nothing but exc…..."

"I have been seeing Cathy for over a year and her and her team have been great to work with and always friendly, understanding and there to help. It is hard to find someone that has after regular work hours and …..."

"I have been going to the Calli Institute for several years and have always been welcomed by wonderful staff and service. The beautiful thing about going to places like this is the versatility of therapists you are given based on what you are seeking help for. I find that the Calli Institute has a multitude of therapists that are able to exceed anyone's needs. They have great re…..."

"I have been going to the Calli Institute for several years and have always been welcomed by wonderful staff and service. The beautiful thing about going to places like this is the versatility of therapists you …..."

"Great response to client needs. Recognizes non-standard gender and sexual orientations...."

"Great response to client needs. Recognizes non-standard gender and sexual orientations...."

"This is a great facility for first-time guests as well as long-term clients. I have been to other counselors for both myself and my son for varying reasons and, by far, Calli surpasses them all.

If someone has had a bad experience with a psychiatrist or therapist, please know there are other places and providers to listen and help - don't give up on your mental health becaus…..."

"This is a great facility for first-time guests as well as long-term clients. I have been to other counselors for both myself and my son for varying reasons and, by far, Calli surpasses them all.

If someone h…..."

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