Questions About Group Therapy
Who else will know I’m in therapy?
All mental health services are private and confidential. We cannot disclose any information about you or even acknowledge that you are a client without your written consent. There are only a few exceptions that apply in emergency situations and if there is concern about your safety or the safety of others.
Do you accept insurance?
Yes! We have contracts with most major health plans in Minnesota as well as Medicare. If you have questions about coverage, contact your insurance provider’s customer service. If you do not have insurance or do not wish to use your insurance, please contact us to receive information about our fee schedule. You are responsible for all charges that are not covered by insurance.
What if I need to cancel my appointment?
If you need to cancel your appointment, please call 24 hours in advance. It is the policy of each provider to charge for appointments that are cancelled with less than 24 hours notice except when it is not permitted by state or federal regulation. All charges must be paid in full prior to your next appointment.
What if I miss my appointment?
It is the policy to charge for appointments that are missed except when it is not permitted by state or federal regulation. Clients who miss more than 3 consecutive appointments or show a pattern of missing regular appointments may be discharged from service at the clinician’s discretion.
Can I bring my child(ren) with me to my appointments?
The Calli Institute is not able to provide childcare while you are receiving mental health services. Therefore, we ask that you do not bring children who require supervision with you to your appointment.
We recognize that each client is unique. We honor this by taking the time to get to know you as a whole person.
Our team’s goal is to help you feel safe and comfortable, while partnering with you to develop a plan to achieve your goals. We know that change is hard, but even a small change in any aspect of your life can have a significant impact. Our providers will partner with you and help to guide you through your mental health journey.
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